CHALLENGE

Seeking to drive significant cost reductions without affecting the quality of patient care, this health system recognized that the most intelligent and informed path required the ability to discern which data would yield the greatest impact toward financial targets, and patient and employee satisfaction goals. Following the successful implementation of Kronos timekeeping, scheduling and analytics in partnership with Workforce Insight, this client was committed to putting analytics at the center of its culture and strategy to continually optimize results.

SOLUTION

Workforce Insight’s Analytics Center of Excellence (ACE) was chosen to support this organization throughout its data-driven journey toward financial and performance improvement – from initial analytics strategic planning and deployment to identifying optimal use cases, providing priority access to analytics experts and guiding strategies to build an analytics-driven culture of continuous improvement.

Analytics Strategy & Planning

  • Analytics Assessment
  • Strategic Analytics Planning
  • KPI & Performance Target Definition

Analytics Operational Deployment

  • Operational Deployment of Performance Dashboard
  • Priority Triage/Access
  • Analytics Asset Library
  • User Initiated Reports
  • Analytics Functionality Expansion

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Analytics Enablement & Sustainability

  • Progress Assessment/Adaptation
  • Analytics & Industry Best Practices
  • Power User Training & Guidance
  • ACE Peer Forum

ACE Performance Dashboard

Customized Performance Dashboards designed and deployed in Kronos Analytics for specifically to address this healthcare client’s goals for savings and improvement, embedding customized  KPIs and performance targets to  monitor and drive ongoing operational  and financial improvement.

Client Platform:  Kronos®

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Hospitals
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Employees

WFM SERVICES (delivered in addition to analytics services)

Implementation

  • Kronos Analytics Implementation (Core, Productivity, & VIP)
  • Implementation of Kronos Workforce Timekeeper, Scheduler
  • Training Services (Timekeeper, Scheduler and Analytics)
  • Kronos Analytics for Healthcare General Ledger Remapping

Optimization

  • HCM-WFM Advisory Services – client-side guidance, best practice design/deployment strategies for concurrent Workday and Kronos implementations